Build Stronger Teams with tailored training.
Start with an assessment to uncover your team’s strengths, challenges, and development needs.
Then follow the training modules that match your reality.
Choose from 17 practical modules designed for real impact in your teams.
Step 1. Conflict Assessment
We conduct a pre-training assessment with your team to determine the current conflict performance.
The results of your assessment helps us determine what training modules are the best fit for your team.
Within 3-6 months after the training sessions, we measure what changed to show your team’s progress. These reports are often valued by supervisory boards and partners.
Step 2. Available Training Modules
Do the assessment and discover which training modules will strengthen your team.
Foundations
To understand conflict and how it is heavily influenced by our own perspectives, values, assumptions and emotions.
module 1: Our Perspective in Conflict
module 2: Our Reaction to Conflict
People Skills
To understand workplace communication, empathy and practice listening, as well as identifying and managing our and other people’s emotions effectively.
module 3: Communication Skills and Tools
module 4: Handling Emotions
module 13: Understanding Culture
Conflict Analysis
To learn and practice the technique of mapping a conflict, and the steps to designing solutions for various types ofconflicts.
module 9: Unraveling Conflict
module 10: Finding Solutions
Negotiation
To understand the perspective and strategy of someone in negotiation, practice negotiation skills and learn how to prepare and execute a win-win negotiation.
module 5: Negotiating Solutions
module 6: Seeking Agreement
Mediation
To understand and consider helpful ideas from the perspective of people helping other people in conflict and practice preparation for a mediation session.
module 7: Introducing a Mediator
module 8: Mediating Conflict
Conflict in Teams
To understand how leadership attributes to conflict, understand the composition and development of the team, and how to handle team conflicts effectively.
module 11: Leadership and Conflict
module 12: Conflict in Teams
Engagement
To understand the practice of groups decision-making, consensus-building and learning about stakeholder mapping and effective stakeholder management.
module 16: Engaging Stakeholders
module 17: Monitoring Engagement
module 15: Building Consensus
Conflict Trainers
To learn how to prepare and execute a conflict resolution training based on experimental learning techniques.
module 14: Training of Conflict Trainers
